FAQS

 

Questions:

What is your return policy?

Ordered the wrong size? No problem. Here’s our 30-Day return policy: Even exchange for alternate size. Regular shipping and handling fees apply to all exchanges. If our product didn’t meet your expectations, simply return your merchandise to us in its original and unused condition for a full merchandise exchange or store credit. No exchanges past 30 days can be honored. Please email us first then send a new size request along with your order number and the shirt you want exchanged (must be in original condition and unworn).

Please email us first about a return / merstarworld@gmail.com

All returns should be shipped to:

Merstar 

7509 4th Ave W

Bradenton, FL 34209

 

What is your method for shipping?

Orders are normally shipped USPS Priority Mail (domestic & international). Orders are often shipped within 2 business days and our average delivery time is 2-5 days depending on the shipping destination. (International orders may take up to 14 days.)

Is my information secure?

Yes, at MERSTAR llc your privacy and security is very important to us. We would never share your information with anyone and our site is a SSL secured site. Payments are made through PayPal which is the securest payment gateway available online. 

Please contact: merstarworld@gmail.com if you have any additional questions.

Thank you for visiting Merstarworld.

We appreciate your business!

 

 


Merstar © 2017